WHO WE ARE

ROS, the leading Dominican insurance and consulting firm, responds to the most diverse and complex needs in risk management, employee benefits and insurance.

As the pioneer insurance broker in this country, since 1972, ROS has maintained a constant growth trend, by satisfying ever-changing client needs and incorporating best international practices.

ROS bases its success, principally, in personalized service, knowledge, negotiation skills and strategic alliances with important insurance, reinsurance and consulting service providers worldwide. Such is our strategic alliance with AON.

SERVICE DIVISIONS

Corporate Accounts
Our corporate clients are handled by experts with no less than 20 years of experience in related services. The role of these executives is to enhance the proper flow of communication to ensure proper risk identification and corresponding insurance and non-insurance solutions.

International Referred Accounts
Multinational accounts generally require alignment of the local subsidiary with foreign corporate policy, as well as extensive communication and coordination with the international broker to implement and manage the corresponding insurance program and particular needs of the client. ROS has considerable expertise in this area.

Employee Benefits
ROS is by far the largest Employee Benefits insurance and consulting services provider in the Dominican Republic. Our focus on wellness allows us to help control the loss ratio of our group life and health programs and thus obtain a competitive edge in the market. Combining knowledge, technology and bargaining power, we meet our clients’ most demanding needs.
Comprehensive Services on International Health Insurance
Insured or not, our clients are serviced by a highly trained staff led by a medical doctor with over20 years of experience in insurance. We select the best market alternatives for local nationals and expatriates, providing total assistance in the processes of risk identification, program implementation and claims. 24/7 service is provided for emergencies and air ambulance arrangements, as well as for pre qualification with insurers for future surgery arrangements or medical treatment. In the event of non insured events, we assist in arranging treatment abroad at discounted costs and doctors’ fees.

Personal Lines
Our individual clients can resolve all their insurance needs at ROS. Home insurance, automobile, personal liability, marine vessels, etc., are among the most common. Full service is provided with a well trained and efficient staff, including claims services.

KEY ELEMENTS OF OUR SERVICE

Risk Identification and Management
From a simple personal risk to a complex industrial operation, knowledge about exposure identification and analysis is vital for adequate insurance program design.

Design and Management of Insurance Programs
Knowing how to insure each risk is a vital role played by ROS; in addition to our accumulated experience in local and foreign markets.

Permanent Insurance and Risk Management Assessment
Risk is a dynamic element, thus requiring permanent professional revision and analysis to guarantee adequate protection and thus avoid severe uninsured losses.

Claims
Over 40,000 losses handled in more than 40 years of claims experience, including our significant participation in major natural catastrophes, puts ROS at the top of the highly qualified list. This includes our efficient 24/7 service, with a fully dedicated call center.

DIFFERENTIATION

41 years experience in the Dominican Republic insurance industry, being the country’s pioneer broker
Service Infrastructure
156 employees providing optimum service
4 Offices in Santo Domingo, La Romana, Santiago, Punta Cana
The largest Employee Benefits broker, handling over 150,000 persons
Largest Multinational Accounts broker
Second largest General Lines broker
Managed premiums exceed USD 80 millions
Service structure based on One Point of Contact
Only firm in the Dominican insurance industry ISO 9001:2008 certified
Experienced bi-lingual insurance executives
24-Hour Claims / Emergency Services with a dedicated Call Center

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